A cashless model is one where money — paper and coin currency — isn't used for transactions. Instead, transactions are electronic.
Technology is supposed to make our lives easier, allowing us to do things more quickly and efficiently. At Being we intend to raise awareness of its use: our ethos on this matter is being a channel, not a dam.
So why cashless? It is a secure solution and it also avoids voucher systems and waste of paper. In a festival context, the system will contribute to facilitating the logistics: prepare for quicker services in the bars, restaurants, etc. And, of course, less time waiting in lines.
Keep in mind that:
Please check the answers related to Data Privacy below.
Bars, restaurants and the Info Stand accept cashless only. Purchases at Being Corner and the Bazaar shops can be made with other methods of payment. Therefore you can use cashless for the following purposes:
Any item at the Being Corner.
STEP 4: After the festival is over, you can ask for a refund of the remaining balance on your account. Know more on question 14.
The only cashless movement that incurs a cost is, in the case of a refund, where a service tax of 0,20€ needs to be paid. Check question 13 for more information.
Registration is free from any cost.
Via your Pocket, which you can access through the Being App or our website.
MBWay is accepted at Top-Up Stations only.
The maximum balance you can have is €250.
If you need an invoice from one of the restaurants, you will need to request it directly to the restaurant. Restaurants have their own invoicing system so invoices will not be automatically issued for purchases in restaurants.
Refunds will be processed within a three-week time frame. Each refund will depend on the time that each bank takes to process the transaction/refund, so please have this in mind.
If you don’t have a card associated with your account, you will be asked to provide a card to which the refund can be made. This will be the case for who has topped up their cashless account at the Top-Up Stations or Self Top-Up Stations at the festival, regardless of the method of payment used.
If you were charged the wrong amount or if you were charged for the incorrect item, please ask for support with the manager of the place where the mistake occurred.
Yes.
Follow this link to know about our third-party partner’s compliance with GDPR.
Your data will only be used for the purposes stated by Weezevent to enable the implementation of the cashless service, and will not be passed to any other third party.
Near Field Chip (NFC) devices, such as the RFID cashless free system, exchange data using a High Frequency (HF) radio wave. This is the same technology used to make a contactless payment with your bank card or via your smartphone. The chip itself is passive, meaning it does not emit an electromagnetic signal, exposing you to no more risk than your contactless card.
If your wristband is lost or stolen we can block the lost or stolen wristband and transfer your unspent money onto a new wristband for you. Please go to the Info Stand Top-Up Station and ask for a new wristband. You’ll be asked to show your photo ID and given a new wristband. You will be credited with the last known balance from your wristband. Being Gathering cannot be held responsible for any balance spent between you losing your wristband and the festival issuing you with another one.
